Hillcrest Animal Hospital, Chorley

Please read our update on COVID-19 and what we are doing to help
COVID-19

March 24, 2020

COVID 19 UPDATE 
Please be aware that we are changing the way we operate appointments during this challenging time.  We are really sorry that we are not able to offer our usual service, this is to protect you and our staff, to make sure that we are still here to see your pets when you need us!  

ROUTINE CONSULTATIONS/OPERATIONS
We are no longer offering routine consultations with the vet or nurse. We are operating on an EMERGENCY or URGENT consultation basis only.

IF YOUR PET IS UNWELL:
Please call us on 01257 262448 to book a phone consultation with a vet. This type of consultation will be charged at the reduced rate of £20.  If we need to see your pet the vet will arrange to collect your pet from the car park, whilst you wait outside.  We will communicate with you via telephone, please ring when you arrive to let us know that you are here.  Payment for medication and appointments will be taken by card over the phone.

EMERGENCIES:
We are still operating as normal for EMERGENCIES.  Please call to let us know if you are on your way with an emergency.

COLLECTING MEDICATIONS:
Please pre order medications.  Medications will be ready the next day for collection where possible.  Please call from the car park when you arrive.  We will take payment over the phone and bring medication out to you. We are prioritising vital medications for on going conditions. Routine flea and worm treatment will available however there may be delays with posting to our VIP clients. 

Again we are really sorry for these changes.  We know it will cause inconvenience for you, but we all think it is vitally important that we do everything we can to protect the people who are vulnerable.  Stay safe everyone!